One address
Tell us what is broken.
There is no contact form on this page, deliberately. A form would give us your message and give you a spinner. We publish the address instead.
That button asks this machine to open a mail client. Plenty of machines do not have one configured, and a dead click tells you nothing. So the address is also here as plain text. Select it, copy it, and paste it into whatever you actually send mail from:
sales@codinginnovations.com
What to write
Four things make an email answerable.
You do not need a requirements document. You do not need a budget approved. One paragraph that covers four things is enough.
- What breaks. The behavior you can see, not the diagnosis you suspect. "The nightly import stops at forty thousand rows" beats "the database is probably slow." Symptoms are facts. Diagnoses are guesses, and we will make our own.
- Who it hurts. The person who cannot finish their work while it stays broken. Name the role: the bookkeeper, the dispatcher, the customer at checkout. That tells us what urgent means here.
- What you have tried. The restart, the workaround, the previous vendor, the script somebody wrote at midnight. Everything that already failed narrows the search, and it saves you from paying us to rediscover it.
- What a fix is worth. Not a commitment. A sense of scale. A problem worth ten thousand dollars and a problem worth ten hours deserve different answers, and we will give you either one straight.
Cover the four points in a paragraph and the reply can be useful on the first pass: this is work we should take, or it is not, and why.
The particulars
Where and when.
sales@codinginnovations.com. The only address we publish, and the only one you need.
Monday to Friday, 8:00am to 5:00pm Eastern.
The Tampa Bay area, Florida. We serve clients nationwide; the work travels over a repository and a board, not a highway.
We do not publish one. A problem described in writing arrives with its facts attached, and the answer comes back in writing too. The record starts with your first sentence.